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View statusFrequently asked
How do refunds work?
Refunds are issued from the merchant's settlement wallet back to the customer's paying address. Because BlockPay is non-custodial, the merchant authorizes each refund directly — we never move funds on a merchant's behalf.
What chains do you support?
Base, Arc, Ethereum mainnet and the corresponding testnets are live today. We add new chains where there's clean USDC / EURC liquidity and predictable settlement.
Is my custody non-custodial?
Yes. Funds settle directly to the wallet you configure in the dashboard. BlockPay does not operate an omnibus account, cannot freeze your balance, and cannot move your funds.
How long does settlement take?
Confirmation time is governed by the underlying chain — typically a couple of seconds on Arc. We expose a webhook the instant the chain reports finality.
Do you support non-USDC tokens?
Yes, via Bridge Kit. Customers can pay in supported assets and the merchant still settles in USDC or EURC, with the conversion quoted at payment time.